Contact Support

Get in touch with our support team. We're here to help you with any questions or concerns.

Free · 30 minutes · Video call

Book a demo

New SIL or SDA provider? Pick a time and the SIL Match team will walk you through the platform.

  • How matching finds the right housemates
  • Listing your homes and vacancies
  • Messaging, calls and your dashboard

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Other Ways to Reach Us

Email Support

Send us an email anytime

admin@silmatch.org

Response Time

We typically respond within

24 hours

Business Hours

Monday to Friday

9 AM - 5 PM AEST

Need Quick Answers?

Check our comprehensive FAQ section for instant answers to common questions

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Sign Up

Before signing up, please choose your role so we can set up your account in the best way for you. Select one of the options below:

NDIS Participant

Create your profile and share what you are looking for in a housemate or living arrangement. Search listings, connect with others, and find people who are the right fit for you.

Participant Sign Up

Support Coordinator

Create and manage profiles for the people you support. Search listings, connect with participants, providers, and other coordinators, and help match people with the right living arrangements.

Coordinator Sign Up

NDIS Support & Accommodation Provider

Create a provider account to connect with participants, Support Coordinators, and other providers. Upload depersonalised participant details to find matches, and if you have a Premium plan, list your available properties for public viewing.

Provider Sign Up

Your information is secure and will only be used to create your account